Article Purpose

If you're new to Tufts or a student worker, this is a quick reference for connecting to WiFi, email, printing, and Duo 2FA authentication.

Tool Connections

Connecting to WiFi

Which WiFi Network should you use?

• If you have a Tufts username & password, use the network:
  • Tufts_Secure
• If you don't have a Tufts username & password, use one of these networks:
  • If you have a .edu login from another educational institution: Eduroam
  • Otherwise: Tufts_Guest (you'll need to connect and then open your browser to accept the terms)

Are you having difficulty connecting to WiFi? Try these common fixes:

• In your network / WiFi settings, choose to Forget network & then reconnect (be sure to choose to trust or re-trust certificate)
• Restart your device
• Register your MAC address

For more information about using WiFi or Eduroam at Tufts, see the WiFi IT guide.

Email Setup

• Outlook:
  • Outlook Online
  • Outlook Desktop App
• Mobile Integration (via Exchange).
  • Server: outlook.office365.com
  • For your username: Your Tufts email
  • Domain: (Leave blank)

For more information about using Email at Tufts, including Out of Office responses and email forwarding, see the Computer Tips: Email at Tufts IT guide.

Printing

Access and Print from JumboPrint

• • Students: Upload the file and select print
  • Non-Tufts: JumboCash # as your username. Leave the password field blank.

Are you having difficulty printing? Try these common fixes:

• Print from a public computer using File->Print or a keyboard shortcut:
  • Mac shortcut: Command-P,
  • Windows shortcut: Ctrl-P
• Re-upload the file
• Try an incognito window
• Request refund by seeing the TTS student staff walk-up desk

For more information about using JumboPrint, see the JumboPrint IT guide.

Duo Mobile

From the TuftsTools website, choose Manage my 2FA settings.

• From this page, you can add or relink your device, change your authentication method from push to a call or text, and rename or remove a device.
• If you don't have access to your device, contact IT.

For more information about using Duo Mobile, see the DuoSecurity: Two Factor Authentication (2FA) IT guide.